Basic Provisions

1Win Kenya is operated by 1Win N.V., registered under number 147039 and licensed by the Government of Curacao. As a legal gambling establishment, it adheres to regulatory frameworks to ensure smooth operations on the platform. To help users understand their rights, responsibilities, and procedures, 1Win Kenya has established a comprehensive set of rules. These terms and conditions also outline the organization’s obligations and responsibilities.

Users must read this document carefully before creating an account and agree to comply with the rules. Failure to do so will restrict access to 1Win Kenya’s services.

The company reserves the right to modify or update the agreement at any time. If changes impact users’ fundamental rights or requirements, they will be notified in advance via email. Updated documents will be available for review on the official website.

Definitions

To ensure users understand the document and avoid confusion, 1Win Kenya provides the following definitions:

  • Client: The individual who places bets and utilizes 1Win’s services.
  • Outcome: The result of the sporting event on which the player has bet.
  • Line: A collection of sporting events, including their outcomes, odds, and other parameters.
  • Cancel Bet: A function that nullifies a bet, meaning it will not be calculated or paid out.
  • Regular Time: The standard duration set by the relevant sports authority for a match, excluding overtime or penalties.

Sports Betting: Rules and Procedures

1Win Kenya primarily focuses on sports betting. To ensure a smooth and enjoyable experience, players should understand the following processes:

  • Bets are calculated based on information provided by the processing center.
  • Winning players must verify that the payout amount is correct.
  • The company can change betting conditions at any time without notice.
  • Any bets accepted due to errors made by staff may be considered invalid.
  • A bet is only accepted if placed by a registered user who has completed the entire procedure.
  • Players can only bet amounts within their game account balance.
  • Bets must be placed before an event starts, except for live betting.
  • Users should independently verify match dates and times.
  • Bets will be void if a player is aware of the match outcome in advance.
  • Claims regarding bet acceptance or calculation must be submitted within 10 days of result announcement.
  • Incorrect bet data may result in recalculation by the bookmaker.

Requirements for Players

To create an account on 1Win Kenya, users must meet certain criteria:

  • Users must be at least 18 years old or of legal age to use gambling services. The organization reserves the right to request age verification documents.
  • 1Win does not provide legal advice on the platform’s legality in specific countries; users must ensure that gambling with 1Win is permitted in their location.
  • Residents from certain countries, including the USA, UK, Spain, and others, cannot create an account.
  • Games from the NetEnt provider may be restricted in specific regions.
  • Individuals involved in sporting events (players, coaches, referees, etc.) and their family members are prohibited from betting.

Creation of Account

To access 1Win Kenya’s services, users must complete the registration process by following these steps:

  • Choose a registration method: one-click or via email.
  • If registering by email, provide complete and accurate information, including full name, gender, date of birth, email, and phone number.
  • The bookmaker may request identification documents to verify this information.
  • Each user is allowed only one account. Creating multiple accounts using the same email or IP address will result in blocking.
  • Users must create a unique username and password and are responsible for keeping this information secure.
  • If unauthorized access to an account occurs, it must be reported to customer support immediately.

Financial Operations

Clients will engage in financial transactions while using the platform, which are subject to the following rules:

  • Users confirm that funds for bets are obtained legally and agree not to use their accounts for illegal activities.
  • Payments must come from the user’s own payment method; the company reserves the right to verify ownership.
  • Transactions can only be made using payment methods offered by 1Win; cash is not accepted.
  • The organization may impose fees on deposits or withdrawals exceeding certain amounts.
  • Users are responsible for tax obligations related to their transactions.
  • Players must wager their entire deposit amount before withdrawing funds.

Prohibited Actions

To maintain a fair gaming environment, users must adhere to the following prohibitions:

  • Users must not collude with others to defraud the bookmaker.
  • Account sharing or selling to third parties is strictly forbidden.
  • The platform must not be used for money laundering, fraud, or cybercrime.
  • Users may not attempt to hack the system or access confidential data.
  • The use of software that disrupts site operations is prohibited.
  • Users must treat other players and company staff with respect.
  • Copying, distributing, or selling the company’s intellectual property is not allowed.